INQUIRY 21-06, Supersede of Employee Personal Page (EPP) Do Not Reply Email Address

Published: November 24, 2021
Effective: Pay Period 23, 2021

Summary

This bulletin supersedes INQUIRY 21-03, Employee Personal Page (EPP Employee Personal Page) Do Not Reply Email Address, dated November 1, 2021, to update the email address to NoReply@usda.gov, and include the additional systems listed below under Affected Systems.

Users should not reply to any of these automated emails, as the NoReply@usda.gov mailbox is not monitored.

Affected Systems

System	System Impact
EPP	Modified EPP Employee Personal Page to begin sending automated emails from NoReply@usda.gov.
SecureAll (SALL)	Modified SALL to begin sending automated emails from NoReply@usda.gov.
Web-based Special Payments Processing System (SPPS Web)	Modified SPPS Web to begin sending automated emails from NoReply@usda.gov.
webTA	Modified webTA to begin sending automated emails from NoReply@usda.gov.

Implementation

Below is a sample of an automated email that will be generated by the affected systems. This sample is from EPP. Automated emails from other affected systems will vary slightly from the sample below.

From: NoReply@usda.gov

Sent: Tuesday, August 10, 2021 4:26 AM

To: Doe, John

Subject: Your EPP Change Request.

The following request(s) have been processed:

Financial Allotment

Log onto your Employee Personal Page to view this update.

For questions concerning this action, please contact your servicing personnel office at

XXX-XXX-XXXX.

Thank you for using the Employee Personal Page.

Do not reply to this email. This mailbox is not monitored.

Resources

The procedure manuals for these applications, which are available online at the National Finance Center (NFC) Web site, are being updated to include the information in this bulletin. To view and/or print these procedures, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC Home page. At the HR and Payroll Clients page, select the Publications tab, select System Documentation from the Publications Library section, and then select the applicable system/application page to access the procedure manuals.

Inquiries

For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.