INQUIRY 22-03, NFC EPP Address Verification Prompt Page
Published: October 6, 2022
Effective: Pay Period 20, 2022
Summary
The Employee Personal Page (EPP) has added a prompt that requires users to verify their address on file and directs them to submit a Self-Service request if their current address is not on file or requires changes. Users will be prompted after each login.
Affected Systems
System |
System Impact Status |
---|---|
EPP |
Added address verification prompt. |
Implementation
An address verification prompt has been added to EPP. Employees are asked to review the address information on file which is displayed in the prompt and confirm that it is accurate by selecting the
or button. Selecting the button will automatically take the user to the Residence Address option in EPP to make any address changes.To Modify the Residence Address:
- Select the button on the address verification prompt. The Enter Residence Address Self-Service Request page is displayed.
- Complete the applicable fields.
- Select
OR
Select
to cancel the action and return to the Residence Address page. . The Submit Residence Address Self-Service Request page is displayed. - Select to submit the address change.
- Select .
Resources
An EPP Quick Reference Guide is available to provide guidance for using EPP.
The procedure manual for this application, which is available online at the NFC Web site, is being updated to include the information in this bulletin. To view this procedure, select
from the drop-down menu on the NFC Home page. At the page, select the tab and select the applicable category to access the procedure manual within the category.Inquiries
For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.
or via the customer service portal at