Customer Notifications
- Thanksgiving Day Holiday
- November 19, 2020 - 10:05 a.m.
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In observance of the Thanksgiving Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, November 26, 2020.
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- NFC Scheduled Maintenance – Tribal Insurance Processing System (TIPS)
- November 18, 2020 - 3:02 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, November 21, 2020, from 8:00 a.m. until 4:00 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 18, 2020 - 3:00 p.m.
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The National Finance Center (NFC) will conduct system maintenance on Saturday, November 21, 2020 from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 18, 2020 - 2:59 p.m.
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The National Finance Center (NFC) will conduct system maintenance on Saturday, November 21, 2020 from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 4, 2020 - 2:38 p.m.
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The National Finance Center (NFC) will conduct system maintenance on Saturday, November 7, 2020, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, CLER will be unavailable.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 4, 2020 - 2:35 p.m.
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The National Finance Center (NFC) will conduct system maintenance on Saturday, November 7, 2020, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, DPRW will be unavailable.
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- Veterans Day Holiday
- November 3, 2020 - 3:07 p.m.
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In observance of the Veterans Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Wednesday, November 11, 2020.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 21, 2020 - 2:46 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, October 24, 2020, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 21, 2020 - 2:44 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, October 24, 2020, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 7, 2020 - 6:51 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, October 10, 2020 from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 7, 2020 - 6:50 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, October 10, 2020 from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- Columbus Day Holiday
- September 30, 2020 - 4:57 p.m.
- In observance of the Columbus Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, October 12, 2020.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- September 23, 2020 - 3:10 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 26, 2020, from 9:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, DPRW will be unavailable.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- September 23, 2020 - 3:10 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 26, 2020, from 9:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, CLER will be unavailable.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- September 9, 2020 - 2:28 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, August 29, 2020, from 8:00 a.m. until 3:00 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, CLER will be unavailable.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- September 9, 2020 - 2:27 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 12, 2020, from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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