Customer Notifications
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- September 17, 2026 - 8:22 a.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 5, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- September 17, 2026 - 8:09 a.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 19, 2026, from 7:00 a.m. until 11:00 a.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- September 2, 2026 - 4:02 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 5, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- September 2, 2026 - 4:01 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 5, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- Labor Day Holiday
- August 28, 2026 - 8:02 a.m.
- In observance of the Labor Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, September 7, 2026.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- August 19, 2026 - 2:35 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, August 22, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- August 19, 2026 - 2:35 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, August 22, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- August 5, 2026 - 3:16 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, August 8, 2026, from 7:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- August 5, 2026 - 3:15 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, August 8, 2026, from 7:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- July 22, 2026 - 2:23 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, July 22, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- July 22, 2026 - 2:21 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, July 25, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- July 8, 2026 - 1:14 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, July 11, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- July 8, 2026 - 1:12 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, July 11, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- National Finance Center (NFC) Business Service Management (BSM) ServiceNow® Upgrade and New Customer Service Management (CSM) Government Insurance Services Implementation Status
- June 25, 2026 - 2:01 p.m.
- The NFC BSM ServiceNow® team is informing our customer Agencies that the ServiceNow® Australia upgrade and the CSM-Government Insurance Services Implementation, originally scheduled for June 27, 2026, will be rescheduled.
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- Independence Day Holiday
- June 25, 2026 - 7:10 a.m.
- In observance of the Independence Day Holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Friday, July 3, 2026.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- June 24, 2026 - 2:26 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, June 27, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- June 24, 2026 - 2:25 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, June 27, 2026, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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