Customer Notifications
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- NFC Two-Factor Authentication Implementation for Direct Premium Remittance WEB (DPRW)
- June 1, 2023 - 3:28 p.m.
- National Finance Center has implemented new functionality in DPRW which enhances security by adding a two-factor authentication process to verify access.
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- NFC Two-Factor Authentication Implementation for Tribal Insurance Processing System (TIPS)
- June 1, 2023 - 3:25 p.m.
- National Finance Center has implemented new functionality in TIPS which enhances security by adding a two-factor authentication process to verify access.
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- NFC Scheduled Maintenance – Tribal Insurance Processing (TIPS)
- June 1, 2023 - 11:30 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, June 3, 2023, from 8:00 a.m. until 1:00 p.m. (CST) and Sunday, June 4, 2023, from 5:00 p.m. until 8:00 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- June 1, 2023 - 11:18 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, June 3, 2023, from 8:00 a.m. until 10:45 p.m. (CST) and Sunday, June 4, 2023, from 5:00 p.m. until 8:00 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- June 1, 2023 - 11:10 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, June 3, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- May 17, 2023 - 3:47 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, May 20, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- May 17, 2023 - 3:47 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, May 20, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- Memorial Day Holiday
- May 17, 2023 - 11:37 a.m.
- In observance of Memorial Day Holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, May 29, 2023.
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- NFC Scheduled Maintenance – Tribal Insurance Processing (TIPS)
- May 3, 2023 - 1:33 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, May 6, 2023, from 8:00 a.m. until 2:00 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- May 3, 2023 - 1:32 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, May 6, 2023, from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- May 3, 2023 - 1:32 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, May 6, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Business Service Management (BSM) ServiceNow® Successful Upgrade
- April 25, 2023 - 11:37 a.m.
- The NFC BSM ServiceNow® team is notifying our customers that the ServiceNow application was successfully upgraded from the Rome version to the San Diego version on April 22, 2023. The upgrade does not impact existing service catalogs or incident submissions.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- April 20, 2023 - 11:04 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, April 22, 2023, from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- April 20, 2023 - 11:04 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, April 22, 2023, from 8:00 a.m. until 10:45 p.m. (CDT) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- April 6, 2023 - 3:50 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, April 8, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- April 6, 2023 - 3:46 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, April 8, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Tribal Insurance Processing (TIPS)
- March 22, 2023 - 2:15 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, March 25, 2023, from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- March 22, 2023 - 2:03 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, March 25, 2023, from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- March 22, 2023 - 2:02 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, March 25, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- March 9, 2023 - 1:30 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, March 11, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- March 9, 2023 - 1:30 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, March 11, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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