Customer Notifications
- Revised: Christmas Day Holiday
- December 22, 2025 - 11:37 a.m.
- In observance of the Christmas Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Wednesday, December 24, 2025, Thursday, December 25, 2025, and Friday, December 26, 2025.
- Keyword:
- New Year’s Day Holiday
- December 16, 2025 - 8:36 a.m.
- In observance of the New Year’s Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, January 01, 2026.
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- Christmas Day Holiday
- December 10, 2025 - 2:18 p.m.
- In observance of the Christmas Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, December 25, 2025.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- December 10, 2025 - 2:09 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, December 13, 2025, from 6:00 p.m. until 11:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- December 10, 2025 - 2:08 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, December 13, 2025, from 6:00 p.m. until 11:45 p.m. (CST), for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 26, 2025 - 2:34 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 29, 2025, from 6:00 p.m. until 11:45 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 26, 2025 - 2:34 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, November 29, 2025, from 6:00 p.m. until 11:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- Thanksgiving Day Holiday
- November 17, 2025 - 9:48 a.m.
- In observance of the Thanksgiving Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, November 27, 2025.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 12, 2025 - 3:06 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, November 15, 2025, from 6:30 p.m. until 11:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 12, 2025 - 3:05 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 15, 2025, from 6:30 p.m. until 11:45 p.m. (CST), for bi-weekly maintenance activities.
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- Veterans Day Holiday
- November 3, 2025 - 2:04 p.m.
- In observance of the Veterans Day Holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Tuesday, November 11, 2025.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 29, 2025 - 3:03 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 01, 2025, from 6:30 p.m. until 11:30 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 29, 2025 - 3:01 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, November 01, 2025, from 6:30 p.m. until 11:30 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 15, 2025 - 1:29 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Friday October 17, 2025, from 10:00 a.m. until Saturday, October 18, 2025, until 6:00 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 15, 2025 - 1:27 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Friday, October 17, 2025, from 10:00 a.m. until Saturday, October 18, 2025, until 6:00 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- Columbus Day Holiday
- October 3, 2025 - 8:20 a.m.
- In observance of the Columbus Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, October 13, 2025.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 1, 2025 - 2:20 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, October 1, 2025, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 1, 2025 - 2:17 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday October 4, 2025, from 5:00 p.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
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