National Finance Center

DPRS Open Season Information

Open Season occurs from Monday of the second full workweek in November through the Monday of the second full workweek in December.
https://www.opm.gov/healthcare-insurance/healthcare/reference-materials/fehb-handbook

FEHB enrollees will receive the DPRS SF2809 Open Season form from NFC. If you choose to make any changes, please complete the DPRS SF2809 and return to our office. For PSHB Open Season information and changes, please see https://health-benefits.opm.gov/HBEWeb/ehbs/Annon/Landing. Office of Personnel Management handles open season changes for all PSHB enrollees.

You can find detailed Open Season information including rates and significant plan changes on the OPM web site.

You can find current rate information under our Publications page on this web site.

Making Payments

Per executive order Executive Order 14247, "Modernizing Payments To and From America's Bank Account" federal agencies are mandated to shift from paper checks and cash in favor or secure digital methods such as Preauthorized Debits and Online Billpay.

For Online Bill Pay:

Contact your bank or financial institution to set up Online Bill Pay.

USDA NFC DPRS or USDA National Finance CTR-DPRS.

NFC Account Number (include the enrollee account number) - in the memo line of the payment.

Please ensure the amount to be paid matches your monthly premiums per your coupons. Remember that you are responsible for updating this each year if your premiums change.

For Preauthorized Debit:

1. Locate the appropriate form at https://www.nfc.usda.gov/Publications/Forms/1321n.pdf
   1. Complete the form and send it and a copy of your voided check to nfc.dprs@usda.gov.
   2. Alternatively, you may mail this form and voided check to:
      National Finance Center
      DPRS Billing Unit
      PO Box 61760
      New Orleans, La 70161-1760

To Mail In A Payment:

National Finance Center
DPRS Collections
PO Box 790341
St. Louis, MO 63179-0341

Please ensure the following:

• Your name must be on the check.
• The date on the check must be current, not post-dated or future dated.
• Your 9-digit DPRS account number must be written in the memo line.

Rate and Plan Information

Federal Healthcare benefits can help you and your family meet your health care needs. Federal employees, retirees and their survivors enjoy the widest selection of health plans in the country. For more information in regards to healthcare plans and rates, please visit https://www.opm.gov/healthcare-insurance/healthcare/plan-information/premiums.

Making Payments by Check

If you send us a check, it will be converted into an electronic funds transfer (EFT). This means we will copy your check and use the account information on it to electronically debit your account for the amount of the check. The debit from your account will usually occur within 24 hours, and will be shown on your regular account statement.

You will not receive your original check back. We will destroy your original check, but we will keep the copy of it. If the EFT cannot be processed for technical reasons, you authorize us to process the copy in place of your original check. If the EFT cannot be completed because of insufficient funds, we may try to make the transfer up to 2 times.