TIPS Contact Information
TIPS provides a specialized help desk to assist Tribal Employers and Tribal Benefits Officers. Our knowledgeable staff can assist with submitting or adjusting FEHB enrollment data, monthly billing statements, researching billing inquiries and establishing Tribe profile and contact information in the TIPS application.
NFC Tribal Help Desk
Help Desk Information
For Processing Related Inquiries:
- Phone Number: 1-855-NFC-4GOV (1-855-632-4468)
- Email: TIPSOPERATIONS@usda.gov
- Hours of Operation: 8:00 AM to 4:00 PM Central Time, Monday through Friday (except for Federal holidays)
For Security Related Inquiries (including 2-Factor Authentication):
- Phone Number: 1-800-767-9641
- Hours of Operation: 24 Hours a Day, 7 Days a Week (including Federal holidays)
ONLY Tribal Benefits Officer may contact the NFC Tribal Help Desk with questions in regards to TIPS. If you are not an Tribal Benefits Officer please contact your Tribal Benefits Officer.
OPM Tribal Help Desk
Help Desk Information
For policy and eligibility related inquiries:
- Phone Number: 1-202-606-2530
- Email: Tribalprograms@opm.gov
- Web Site: Tribal Employers
ONLY Tribal Benefits Officer may contact the OPM Tribal Help Desk with questions in regards to TIPS. If you are not an Tribal Benefits Officer please contact your Tribal Benefits Officer.