Online Training
TIPS 101 Training
Learn about the capabilities of the TIPS system, such as how to describe the FEHB key stakeholders relative to TIPS, identify how TIPS supports Tribal Employers, explain the employee enrollment process, explain the billing and payment processes, enroll employees in TIPS using individual forms and Electronic Uploads. Also learn how to run and review TIPS Reports and Billing Reports in TIPS, describe special transactions including: Billing Unit/POI Transfers, Retroactive Adjustments, and Court Orders, demonstrate how to navigate the TIPS website, and how to submit an Inquiry using the ServiceNow Customer Service Portal.
TIPS 101 Participant Guide
This companion guide for participants provides additional information for each section of the TIPS 101 Training.
TIPS Training Curriculum
In the training the instructor will demonstrate how to access TIPS and completed the following actions:
- Adding or Uploading enrollment data
- Selecting from available carriers
- Canceling enrollments
- Running Reports
- Setting up a payment account
- Accessing and reviewing billing statements
- Accessing the NFC TIPS Help Desk
Have you already taken our training? Please take the time to fill out our course evaluation form.
Tribal Security Officer Training
Please see the Insurance Security Officer Training page. Insurance Security Training tools, training dates, and registration information are provided on this page.