National Finance Center

Assistance with QSRs

If an employee claims non-receipt of salary, the Agency should verify on PINQ Screen 032 whether a T&A processed for the pay period at issue. If no T&A processed through the automated system, the T&A was either not received by NFC or did not clear the edit process. Reasons for a T&A not to clear include late accession, absence of check mailing address on IRIS 124, expired NTE (not to exceed) date on IRIS 102, retroactive personnel action corrections, separated employee.

In order to pay the employee quickly, the agency can use one of the following two processes:

QSR (Quick Service Request)

• Processed by the agency through the SPPS Mainframe application
• For processing an advance of net salary when the corresponding T&A can be transmitted to be processed with the next PAYE cycle
• Cannot be used if a subsequent T&A has processed in the system
• Automatically sets up a receipt account for collection of the advance on IRIS 114
• The corresponding T&A must be transmitted to process with the next pay period
• Disburses on the 11:00 AM manual schedule
• For more information, please go to the Special Payroll Processing System Mainframe Procedure.

QSW (Quick Service Wire, or “14-Liner”)

• Used when salary advance format (QSR) is not applicable
• T&A is processed manually in SPPS web by NFC
• No corresponding T&A should be transmitted
• Net pay is disbursed on the 11:00am Central time manual schedule
• Request is faxed to Payroll Operations (504-426-9766, 504-426-9761, 504-426-9762)
• Agency must provide all information:

1. Name and Social Security Number
2. Reason
3. T&A contact code
4. Grade, Step, Shift (wage grade)
5. Annual Adjusted Salary (or hourly rate for wage grade)
6. FLSA code
7. Pay Period
8. Hours and Transaction Codes to be paid
9. Agency Accounting to charge
10. Federal and State Tax withholding codes
11. Benefit deductions and related data (ex: health benefit plan code, retirement coverage code, life insurance codes and age bracket)
12. Check Mailing Address (or EFT routing and account numbers)
13. Authorized Agency Representative (TMGT Table 063 Contact Type 07)
14. Contact Phone number